The United Arc provides advocacy and support services for individuals with intellectual and developmental disabilities and their families in western Massachusetts. The Arc provides an array of flexible support services for families, support for inclusion and transition planning for school aged children and teens, and residential services for adults. Primary geographical areas of services include communities in Franklin and Hampshire Counties and the North Quabbin area of Worcester County. (See Program Services).

Advocacy activity is an important aspect of the Arc's mission. The United Arc sponsors two self-advocacy groups, offers educational advocacy for students and their families and brings family members together for collective advocacy endeavors. The United Arc has an active membership of persons concerned about the well-being of individuals with intellectual and developmental disabilities. The United Arc is an affiliated chapter of The Arc of Massachusetts and The Arc of the United States. The state and national organizations maintain ongoing communication with the larger Arc membership about legislative and budget concerns that impact individuals with disabilities.

• Community support programs
• Residential homes
• Family support services
• Youth transition program
• Self advocacy