Working in the international business world for over 30 years, Abdallah has become very skilled in negotiation, mediation, and resolution of conflicts with his clients and his suppliers. By necessity, he managed conflicts between managers and workers. He also became adept at negotiating terms and relationships between companies and their representatives, as well as within companies. Over the course of his career, Abdallah has had at least 400 employees reporting to him, and on many occasions, he acted as an ombudsman, helping to reach agreements between employees during times of conflict.

Abdallah received his formal training from MWI, Boston Massachusetts. His training is in accordance with the Massachusetts General Laws ch.233 § 23C. Volunteer mediator with the non-profit organization, Collaborative Resolutions Group (CRG) of Western Massachusetts.

Clients notice Abdallah’s relaxed and open manner during mediation and negotiation. Abdallah listens well and can understand the meanings of his clients’ values. He is very skilled at keeping a balanced viewpoint, while still holding the importance of all his clients’ concerns.

Abdallah considers mediation to be facilitative and transformative.
He sees his role as managing three dynamics:
?the mediation process itself
the interaction between the parties
the issues and decisions facing the parties??

• Mediation
• Facilitation
• Negotiation coaching
• DEIB
• Business Workflow Restructuring

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